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Toward Accessible AI Chatbots: Olark’s Annual Report for GAAD (Year 3!)

Global Accessibility Awareness Day (GAAD) is this Thursday, May 16! Did you know that this event kicked off based on a single blog post…

May 13

May 13

Olark’s Accessibility Journey: Annual Report for GAAD + the Messy Middle

Global Accessibility Awareness Day (GAAD) is this week! As part of this important celebration, we’re sharing our yearly progress and…

May 16, 2023

A pyramid with four layers. Starting from the bottom: 1) Compliance, 2) Usability, 3) Integration, and 4) Fun!

May 16, 2023

Today marks an exciting date on the calendar — Global Accessibility Awareness Day (GAAD)!

Olark believes that digital accessibility is a civil rights issue. More than one billion people worldwide have some form of disability…

May 19, 2022

May 19, 2022

Olark’s Accessibility Journey: how our people and our values pushed us to build better products for…

May 20th is Global Accessibility Awareness Day (GAAD)! To celebrate, we are sharing Olark’s story: how we went from finding a couple of…

May 20, 2021

May 20, 2021

From 0 to 10: Making the “right” decisions

This post is the fourth in our 10 year anniversary series. Want to catch up? Read the series intro, Olark’s origin story, and our road to…

Dec 11, 2019

Dec 11, 2019

Why you (yes, you, the CEO) should be talking directly to customers

It’s all too easy to get caught up in the operations and forget about the very real people who are buying and using your product.

Nov 7, 2019

Why you (yes, you, the CEO) should be talking directly to customers

Nov 7, 2019

Starting remote employees on the right foot

I’ll never forget the second day of my first remote job. The first day was the usual — signing all the things, attending all the things…

Oct 3, 2019

6 steps to successfully onboard remote employees

Oct 3, 2019

From 0 to 10: Our bumpy (but worth it!) road to a co-created culture

Creating our mission and Core Values established a precedent for co-creation and co-ownership that’s still with us a decade later.

Aug 28, 2019

From 0 to 10: Our bumpy (but worth it!) road to a co-created culture

Aug 28, 2019

Dos and don’ts for building a remote team: Lessons from a hiring manager

Most of us have had at least one bad hiring experience — a recruiter who got too aggressive (or, conversely, ghosted), an interviewer who…

Aug 14, 2019

Dos and don’ts for building a remote team: Lessons from a hiring manager

Aug 14, 2019

From 0 to 10: Starting a business by solving our own problems

Olark grew out of a problem I had in my own small business — which, as it turns out, is a pretty good place to look for ideas.

Aug 7, 2019

From 0 to 10: Starting a business by solving our own problems

Aug 7, 2019

Olark

Olark

http://www.olark.com — A simple and human way to talk to customers. Articles here focus on learning, for business articles visit http://hubs.ly/H02_pPt0

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